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Which of the following is NOT in the anatomy of a healthy bot?CorrectIncorrect
What type of tone should a high-performing bot have?CorrectIncorrect
At what point in a conversation does the Understand phase of the Conversational Framework happen?CorrectIncorrect
Empathetic statements can help the buyer understand what they should buy or help them better understand how to use the product they already bought. Select all of the empathetic statements below:CorrectIncorrect