About the Presenters
Sara is a Growth Marketer who works as the resident bot builder for Drift in addition to automating lead generation and outreach on behalf of our sales team. She’s been working at Drift for a year and a half, started as the first customer advocate, and has been a part of the Marketing and Growth teams for 8 months. She lives for putting easter eggs into bots, surprising and delighting customers, and building the most conversational flows for site visitors.
Colleen Koslosky is a Content Marketer that lives to create product content and training at Drift to help people master Conversational Marketing. Before being a Content Marketer, Colleen was a Customer Success Manager for a year at Drift where she served as the product and strategy expert for many customers.