Enhancing the Customer Experience with Conversational Marketing

Mark Kilens

With COVID-19 sticking around for the long-haul, Conversational Marketing solutions have become more important than ever. In this class, Mark Kilens and Matt Heinz (President of Heinz Marketing) will discuss how organizations leverage Conversational Marketing today, what benefits are they seeing, and what they see as the most effective part of their Conversational Marketing programs.

5 Lessons
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