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The Playbook Basics Certification

By the time you have completed the Playbook Basics certification, you will be ready to complete the playbook basics assessment and have 3 playbooks live in Drift–and more playbooks mean more conversations!

This is the Playbook Basics certification. By the time you have completed this certification, you will be ready to complete the playbook basics assessment and have 3 playbooks live in Drift–and more playbooks mean more conversations!

For best results, we recommend following along, step-by-step, with the videos and taking the actions in your own account.

The Playbook Basics Assessment

This assessment contains questions that you will answer to pass the Playbook Basics certification. It consists of 25 questions and you have 2 hours to complete it (but it may not take that long!)